Addressing issue of trace files from previous versions

One of the most common issues that contribute to the inception of installation errors for McAfee products tend to be the trace files from the previously installed versions. These trace files necessarily do not allow the installation of updated versions especially when the system has been restored along with backups.



What are trace files?

Trace files are imprints from any previously installed software which can be of the same product or a different product of the same type. In case of any McAfee installation errors, it could be probably owing to the presence of a trace file from previously installed versions of the software. This can be a common issue as often these trace files get imprinted on to the Windows registry owing to which they do not allow the download and installation to take place.

How to solve the issue?

Firstly the installation needs to be done at www.McAfee.com/install and should not be carried out from any third party website other than that of McAfee.

In order to get rid of the trace files that have been left behind on to the Windows registry, using the McAfee antivirus uninstallation tool from the official website is recommended. The trace files can also be completely deleted from the “Control Panel” under the “Uninstall/Remove Programs” tab. From the given list, the trace files need to be selected and removed from the system after confirmation. The process is relatively simple and can be performed with ease as well.

There are instances then the error might be deep rooted than the conventional outlook owing to which they tend to persist even after the aforementioned steps. In this case it would be ideal to take the help of McAfee Customer Care support by reaching out to them on the McAfee Customer Support Number.

The McAfee Toll Free Number is 1-844-822-7991).

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